At The Oast House, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the personal details provided by guests when making reservations for our Christmas menu.

When you make a reservation, we may collect your name, phone number, and email address. This information is necessary for us to identify you, contact you about your reservation, and send you confirmation or updates related to your booking.

We use your personal information to process and confirm your reservation, communicate any important details, and respond to any inquiries you may have. The information will be used exclusively for these purposes in relation to your reservation for the Christmas menu.

We take the protection of your personal information seriously and implement appropriate security measures to prevent unauthorised access, disclosure, or misuse. Your data will only be accessible to authorised staff within The Oast House and those assisting with the reservation process will not collect or store your data themselves.

Your personal information will be retained only for as long as necessary to manage your reservation and any related follow-up. After the Christmas event, your information will be securely deleted unless you have consented to receive updates on future events or offers.

We do not sell, trade, or otherwise transfer your personal information to outside parties, except when required by law or to comply with legal obligations.

You have the right to access, update, or request the deletion of your personal information once your reservation is complete. If you wish to exercise these rights or have any concerns, you can contact us directly using the details provided below.

The Oast House reserves the right to update this Privacy Policy to reflect any changes in our practices. Any updates will be posted on our website, and you will be notified of significant changes affecting how your personal information is handled.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

The Oast House
Paper Mill Drive
Redditch
Worcestershire
B98 8JQ

Telephone 01527 596037

By providing your personal details when making a reservation, you acknowledge and agree to the terms of this Privacy Policy. Host Front, while assisting The Oast House in managing reservations, will not collect your data directly.